Western Health and Social Services Council

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WESTERN HEALTH & SOCIAL SERVICES COUNCIL

Work Programme 2007-2008
Work Programme Monthly Activity Reports

Work Programme Monthly Activity Report

Month ended 31st May 2008

Work Programme 2008-2009

Monthly Activity Report - May 2008

Council Meetings	08/05/08: WHSSC Monthly Meeting held in Faughanvale Community Centre Greysteel, L’derry
Presentations to Council	08/05/08: Presentation by Dr Bronagh Byrne, Disability Action re Campaign My Life, My Right, My Choice
Supporting complainants	No. of cases carried forward from Apr 08 = 32 10 new cases received during May 08: 5 Level One 5 Level Two No. of cases closed during Apr 08 = 8 No. of cases carried forward at end Apr 08 = 34
Workshops	15/5/08: Meeting with WHSCT re New Hospitals held in WHSSC offices, Hilltop attended by CO, BSM & small group of WHSSC Members
Representation on Groups/Committees - Staff	19/05/08: Privacy Advisory Committee meeting attended by CO 19/05/08: WEHRF Meeting attended by BSM 20/05/08: FOI Practitioners Forum meeting held in WHSSB Headquarters attended by CO
Representation on Groups/Committees - members	15/05/08: IFH Early Years meeting attended by Ms S Hogg
Joint Council work	06/05/08, 09/05/08 & 22/05/08: CO attended 3 Joint Council meetings of Chief Officers 21/05/08: Joint HSSC Complaints Forum meeting attended by BSM
Joint Council members events	01/05/08: Joint Council Event held in Belfast Castle re Health & Social Services Reforms attended by CO, BSM & Members
Representing Council at events	15/05/08: Foyle Women’s Aid Opening of Child Care Unit Ashley House Derry attended by BSM
Dental Survey	22/05/08: Meeting with Ms Judi McGaffin WHSSB attended by CO
O’Neill Inquiry	08/05/08: Meeting with Mr Trevor Millar WHSCT re O’Neill Inquiry recommendations attended by CO 14/05/08: Meeting with Mrs Dorothy Hutchinson WHSSB re Board’s input to the Trust’s implementation of the Independent Inquiry attended by CO
ASD	14/05/08: Meeting with Kieren Downey attended by CO and BSM
EU Centre for Connected Health	14/05/08: Meeting with Ms Bridget Bergin WHSSB attended by CO
QUB Research Study	07/05/08: CO met with Grace Kelly, QUB at Hilltop re research study to investigate the construction and implementation of Patient Choice
Abbreviations: CO = Chief Officer WHSSC BSM = Business Support Manager WHSSC Supporting complainants: Level One support can range from initial advice and information through to support and advocacy. However, the length of time involved with the client is not expected to go beyond 5 working days and normally provides a positive outcome for the client. Level Two support will require the involvement of either the Chief Officer or the Business Support Manager and it will be anticipated that support for the complainant will extend beyond five working days. These cases are normally more complex and may require support through meetings with the service provider up to and including all stages of the complaints process.

Western Health and Social Services Council ‘Hilltop’, Tyrone and Fermanagh Hospital, Omagh, Co Tyrone, BT79 0NS
Freephone: 0800 917 0222 Tel: 028 8225 2555 Fax: 028 8225 2544 Minicom: 028 8224 8389

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