Council meetings |
4/6/07: Liaison meeting held with Western Health & Social Care Trust in Derry City Council Offices
15/6/07: Liaison meeting held with NI Ambulance Service in Fermanagh City Council Offices
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Workshops |
13/6/07: Review of Access to Advocacy for Older People in Nursing Homes workshop held in Seagoe Hotel, Portadown attended by Members, CO and BSM
6/6/07: Draft Code of Practice on Protecting the Confidentiality of Service User Information Workshop held in Armagh City Hotel attended by CO
29/6/07: Stakeholder Engagement Workshop held in Island Civic Centre, Lisburn attended by CO
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Supporting complainants |
7 new cases received during June 07:
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Representation on Groups/Committees - staff |
14/6/07: WHSSB Health & Safety Committee meeting held in Seminar Room ABHQ attended by BSM
18/6/07: Adoption Meeting held in WHSSC Conference Room attended by CO
25/6/07: Western Equality & Human Rights Forum meeting held in ABHQ attended by BSM
27/6/07: Advocacy Review Implementation & Governance Group meeting held in SHSSC Offices, Lurgan attended by CO
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Representation on Groups/Committees - members |
7/6/07: IFH Partnership meeting attended by S Hogg
8/6/07: Lung Cancer Group meeting in Belfast attended by F Robson
18/6/07: National Appeals Panel hearing attended by V Brown
21/6/07: Exploring Stress in the workplace – event arranged through IFH Partnership – held in Glenavon Hotel Cookstown attended by F Robson
26/6/07: Western Drugs and Alcohol Co ordination Strategy meeting attended by F Robson
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Joint Council work |
28/6/07: COs of WHSSC and SHSSC made submission to Health Committee at Great Hall, Magee re Dentistry and Suspension of doctors by Tribunal
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Representing Council at events |
14/6/07: CDHN Tackling Health Inequalities through Community Development Clinton Centre, Enniskillen attended by CO
19 & 20/6/07: Implementing PQASSO held in NICVA offices, Belfast attended by CO
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Training |
28/6/07 & 29/6/07: FOI/DPA training delivered by Mr Peter Moran WHSSB to Members
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Trust Board meetings |
7/6/07: WHSC Trust Board meeting held in Enniskillen attended by CO |
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Abbreviations:
CO = Chief Officer WHSSC
BSM = Business Support Manager WHSSC
Supporting complainants:
Level One support can range from initial advice and information through to support and advocacy. However, the length of time involved with the client is not expected to go beyond 5 working days and normally provides a positive outcome for the client.
Level Two support will require the involvement of either the Chief Officer or the Business Support Manager and it will be anticipated that support for the complainant will extend beyond five working days. These cases are normally more complex and may require support through meetings with the service provider up to and including all stages of the complaints process. |
