Text Only Version of WHSSC Website - Work Programme Monthly Activity Report - March 2008

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Work Programme Monthly Activity Report - March 2008

 

Work Programme 2007-2008 Monthly Activity Report - Mar 2008

Council Meetings

14/03/08: Council Liaison Meeting with WHSSB/WHSCT held in St Columb's Park House, L’derry

Supporting complainants

No. of cases carried forward from Feb 08 = 40

3 new cases received during Mar 08:

  • 2 Level One

  • 1 Level Two

No. of cases closed during Mar 08 = 12

No. of cases carried forward at end Mar 08 = 31

Representation on Groups/Committees - members

19/03/08: Fermanagh Interagency Group for Older People attended by V Brown

Joint Council work

10/03/08: Meeting with CO NHSSC to prepare for submission to Health Committee on suicide attended by CO/BSM

13/03/08: Joint Council Chief Officers Meeting held in Stormont Hotel attended by CO

13/03/08: Submission on ‘Inquiry into the Prevention of Suicide and Self Harm’ made by COs from WHSSC and NHSSC on behalf of 4 Councils to Health Committee, Stormont

Representing Council at events

20/03/08: Reform of Children’s Services information session held in St. Columb’s Park House, L’derry attended by CO

Trust/Board Meeting

27/03/08: WHSSB Board meeting held in St Columb’s Park House, L’derry attended by CO

Bugwatch

12/03/08: Bugwatch Survey carried out in Altnagelvin by 8 Members (CO and BSM in attendance)

Independent Inquiry

20/03/08: Pre-briefing regarding O’Neill Inquiry held in WHSSB Headquarters attended by CO

27/03/08: WHSSB+EHSSB formal launch of Independent Inquiry(O'Neill) attended by CO

Media

28/03/08: Interview on Radio Foyle regarding O'Neill Inquiry given by CO

28/03/08: Interview on Radio Ulster regarding O’Neill Inquiry given by CO

Abbreviations:

CO = Chief Officer WHSSC

BSM = Business Support Manager WHSSC

Supporting complainants:

Level One support can range from initial advice and information through to support and advocacy. However, the length of time involved with the client is not expected to go beyond 5 working days and normally provides a positive outcome for the client.

Level Two support will require the involvement of either the Chief Officer or the Business Support Manager and it will be anticipated that support for the complainant will extend beyond five working days. These cases are normally more complex and may require support through meetings with the service provider up to and including all stages of the complaints process.

Western Health and Social Services Council
‘Hilltop’
Tyrone and Fermanagh Hospital
Omagh
Co Tyrone
BT79 0NS
Freephone: 0800 917 0222
Tel: 028 8225 2555
Fax: 028 8225 2544
Minicom: 028 8224 8389

Email: info@whssc.n-i.nhs.uk
Website: www.whssc.org


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