Text Only Version of WHSSC Website - Work Programme Monthly Activity Report - August 2007
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Work Programme Monthly Activity Report - August 2007
| Work Programme 2007-2008 | Monthly Activity Report - Aug 2007 |
Council meetings |
No Council meetings held in August
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Supporting complainants |
4 new cases received during Aug 07:
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Representation on Groups/Committees - staff |
23/8/07: Regional Clinical & Social Care Governance Group meeting attended by CO in Belfast 28/8/07: Western Equality & Human Rights Forum meeting attended by BSM 31/8/07: ICATS Steering Group meeting attended by CO
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Joint Council work |
1/8/07: Preparation for final Advocacy report meeting attended by CO 6/8/07: HSSCs Executive attended meeting with the Health Minister Michael McGimpsey at Stormont
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Training |
14/8/07: FOI/DPA training delivered by BSM to Members
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TCH Review |
29/8/07: CO, BSM and Members attended meeting at WHSSC offices with Chief Executive and Officers of WHSC Trust regarding review of services at TCH |
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Abbreviations: CO = Chief Officer WHSSC BSM = Business Support Manager WHSSC Supporting complainants: Level One support can range from initial advice and information through to support and advocacy. However, the length of time involved with the client is not expected to go beyond 5 working days and normally provides a positive outcome for the client. Level Two support will require the involvement of either the Chief Officer or the Business Support Manager and it will be anticipated that support for the complainant will extend beyond five working days. These cases are normally more complex and may require support through meetings with the service provider up to and including all stages of the complaints process. Western Health and Social Services Council
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