Text Only Version of WHSSC Website - Work Programme Monthly Activity Report - May 2007
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Work Programme Monthly Activity Report - May 2007
| Work Programme 2007-2008 | Monthly Activity Report - May 2007 |
Council meetings |
21/5/07: Monthly Council meeting held in St Columb’s Park, Derry
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Workshops |
23/5/07: Joint HSSC’s workshop: Dentistry/PCC update attended by Chairman, Members, CO and BSM
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Supporting complainants |
17 new cases received during May 07:
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Representation on Groups/Committees - staff |
24/5/07: CO attended meeting of Department’s Clinical & Social Care Governance Group |
Representation on Groups/Committees – members |
15/5/07: F Robson attended National Appeals Panel hearing |
Joint Council work |
4/5/07, 18/5/07, 24/5/07: CO attended 3 Joint Council meetings of Chief Officers
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Trust Board meetings |
3/5/07: CO attended meeting of WHSC Trust Board meeting
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Representing Council at events |
1/5/07: I Maguire, V McKelvey, M Trimble attended Asthma UK NI Reception 2/5/07: F Robson attended Dance Programme event arranged by WIFH Partnership 2/5/07: M Trimble attended WEHRF event - Good Relations: the second duty - Tower Hotel, Butcher St, Derry 4/5/07: BSM attended WEHRF event - Health, migrant workers & Minority ethnic communities - the Junction, Bishop St, Derry |
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Abbreviations: CO = Chief Officer WHSSC BSM = Business Support Manager WHSSC Supporting complainants: Level One support can range from initial advice and information through to support and advocacy. However, the length of time involved with the client is not expected to go beyond 5 working days and normally provides a positive outcome for the client. Level Two support will require the involvement of either the Chief Officer or the Business Support Manager and it will be anticipated that support for the complainant will extend beyond five working days. These cases are normally more complex and may require support through meetings with the service provider up to and including all stages of the complaints process. Western Health and Social Services Council
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