Text Only Version of WHSSC Website - Work Programme Monthly Activity Report - April 2007
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Work Programme Monthly Activity Report - April 2007
| Work Programme 2007-2008 | Monthly Activity Report - April 2007 |
Council meetings |
5/4/07: Business planning meeting held to discuss priorities for 07/08 Council work programme
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Workshops |
Workshops held on: 6/4/07: WHSSB officer provided overview of Review of Day Opportunities WHSSB area to members, CO and BSM
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Working Groups |
24/4/07: Members, CO and BSM attended meeting of Waiting List Monitoring Group – attended by Mr V Ryan
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Consultation responses |
Responded to:
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Supporting complainants |
See attached report for the year 06/07
5 new cases received during April 07:
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Representation on Groups/Committees - staff |
12/4/07: CO attended meeting of Local Ambulance Liaison Group 25/4/07: BSM attended meeting of Joint Council Complaints Forum 25/4/07: CO attended meeting of Department’s Clinical & Social Care Governance Group 30/4/07: BSM attended meeting of Western Equality & Human Rights Forum 30/4/07: CO attended Department’s Rural Medicine Working Group
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Representation on Groups/Committees – members |
18/4/07: V McKelvey & F Robson attended Pharmacy Practices Committee meeting 23/4/07: V McKelvey attended National Appeals Panel hearing
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TCH |
4/4/07: CO/Chair provided Council’s view on Quality and Safety Review at TCH
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Accountability |
19/4/07: CO/BSM/Chair attended Performance and Accountability review meeting in Department to provide update on Council’s work programme and activity for 05/06, 06/07 and proposed work programme for 07/08
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Representing Council at events |
27 & 28/4/07: CO attended Association of Members of Independent Monitoring Boards for NI (Prisons) Annual Conference Slieve Donard Hotel, Newcastle |
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Abbreviations: CO = Chief Officer WHSSC BSM = Business Support Manager WHSSC Supporting complainants: Level One support can range from initial advice and information through to support and advocacy. However, the length of time involved with the client is not expected to go beyond 5 working days and normally provides a positive outcome for the client. Level Two support will require the involvement of either the Chief Officer or the Business Support Manager and it will be anticipated that support for the complainant will extend beyond five working days. These cases are normally more complex and may require support through meetings with the service provider up to and including all stages of the complaints process. Western Health and Social Services Council
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