Text Only Version of WHSSC Website - Published Reports
Link
to index page with full graphics
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November 2003
Introduction : Contents : Part 1 : Part 2 : Part 3
The information contained in this publication can be made available in other languages for members of the public whose first or second language is not English. It can also be made available on request in other formats.
Welcome to the Western Health and Social Services Council
Publication Scheme. The Scheme is in three parts:
Part 1: Introduction
What a publication scheme is
Feedback, comments and complaints
Rights of access
Part 2: The Classes of Information that we
hold
1 The HPSS and where we fit
in
2 Who we are
3 Financial and Funding
Information
4 Corporate Information
5 Aims, Targets and Achievements
6 Our Services
7 Reports and Independent
Enquiries
8 Policies and Procedures
9 Public Involvement and
Consultation
10 Communications with
the public
11 Complaints
12 Human Resources
13 Environmental Information
14 This Publication Scheme
- Charges for information
- Copyright
- How to obtain information (referral/contact
details)
- Reviewing scheme
- Disposal and Retention
Part 3: Inspection and
Monitoring Bodies, Index and Useful Resources
3.1 Bodies involved in the monitoring/inspection
of the HPSS
3.2 Index
3.3 Useful Resources
3.4 Publications
1.1
What is a Publication Scheme
1.2 Feedback, Comments and Complaints
1.3 Rights of Access to Information
1.1 What is a Publication Scheme
This Publication Scheme is a complete guide to the information routinely published by the Western Health and Social Services Council (hereafter referred to as ‘the Council’). It is a description of the information about the Council which we make publicly available. We will review the Scheme at regular intervals and monitor how it is operating.
It is important that this Scheme meets your needs and we have
designed it so that you can find information about the Western Health and Social
Services Council easily. Under Section 19 of the Freedom of Information Act
2000 (www.legislation.hmso.gov.uk/acts2000/20000036.htm)
the Council has a legal duty to adopt and maintain a Publication Scheme for
the publication of the Council’s information. The purpose of the Act is
to promote greater openness by public authorities (of which the Western Health
and Social Services Council is one).
The Publication Scheme will help you to find all the information which the Council publishes. The Freedom of Information Act does not change the right of individuals to confidentiality in accordance with Article 8 of the Human Rights Act (1998), the Data Protection Act (1998) and at common law. Maintaining confidentiality continues to be an important commitment on our part. To help with this, we have an officer who has responsibility to ensure the protection of individuals’ confidentiality in accordance with your legal rights. In the Western Health and Social Services Council, this officer is:
Office Manager
Western Health and Social Services Council
Hilltop
Tyrone and Fermanagh Hospital
OMAGH
Co Tyrone BT79 0NS
1.2 Feedback, Comments and Complaints
Any questions or comments about this Scheme, or its operation, are welcomed and should be sent in writing to:
Western Health and Social Services Council
Hilltop
Tyrone and Fermanagh Hospital
Omagh
Co Tyrone BT79 0NS
E-mail address: info@whssc.n-i.nhs.uk
If you have a complaint about the operation of the Scheme or how the Council has dealt with your request for information listed in the Scheme please write to the Chief Officer at the above address. The Chief Officer will investigate the complaint and provide you with a reply, normally within 20 working days of receipt of the complaint. A leaflet outlining the Council’s complaints procedure is available on request.
If you are not satisfied with the reply you may contact the Council Chairman (the Chairman can be contacted through the Council Office).
If the matter is not resolved to your satisfaction you may refer your complaint to the Information Commissioner’s office which is independent of the Council. The Information Commissioner’s address is as follows:
Information Commissioner’s Office
Regus House
33 Clarendon Dock
Laganside
BELFAST
BT3 1BG
Telephone: 028 90511270
Fax: 028 90511201
More information about the Freedom of Information Act 2000 can be obtained from the Information Commissioner’s Website: www.informationcommissioner.gov.uk
1.3 Rights of Access to Information
At the present time, in addition to accessing the information identified in this Publication Scheme, you are entitled to request information about the Council under the Code of Practice on Openness in the HPSS (1996). A hard copy is available free of charge from the Strategic Planning and Modernisation Group, DHSSPS, Castle Buildings, Stormont, BELFAST, BT4 3SJ, telephone 02890522669. Sometimes, some or all of the information cannot be provided and we will explain the reasons when this happens.
The Freedom of Information Act enables you to know how public services such as the Health & Personal Social Services (HPSS) are organised and run, how funds are used and how you can make complaints if you need to. You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.
From 1 January 2005 Freedom of Information Act will also oblige the Western Health and Social Services Council to respond to requests about the information which it holds and is recorded in any form and it will create a right of access to that information. The rights to request and access this information are subject to some exemptions that the Council has to take into consideration before deciding what information can be released.
Under the Data Protection Act 1998, individuals are also entitled to access any personal information held about them (subject to certain exceptions) and you can contact the Office Manager to do this.
The Council’s commitment to publish information excludes any information which can legitimately be withheld under the exemptions set out in the Code of Practice on Openness in the HPSS or the Freedom of Information Act. Where individual classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to most Classes within the Publication Scheme.
Revised Environmental Information Regulations may be introduced in the future. These will enable similar access to environmental information, as under the Freedom of Information Act 2000.
Unless otherwise specified, the version of the document(s) available will be the most recently approved by the Council.
Part 2: The Classes of Information
1 The
HPSS and where we fit in
2 Who we are
3 Financial and Funding
Information
4 Corporate Information
5 Aims, Targets and Achievements
6 Our Services
7 Reports and Independent
Enquiries
8 Policies and Procedures
9 Public Involvement and
Consultation
10 Communications with
the public
11 Complaints
12 Human Resources
13 Environmental Information
14 This Publication Scheme
- Charges for information
- Copyright
- How to obtain information
(referral/contact details)
- Reviewing scheme
- Disposal and Retention
CLASS 1: THE HPSS AND WHERE WE FIT IN
DEFINITION: Planning and other documents outlining how we fit into the HPSS structure.
In Northern Ireland, health and social services are integrated jointly under the umbrella of Health and Personal Social Services (HPSS).
Under devolution, responsibility for agreeing priorities and budgets for the work of the Department of Health and Social Services and Public Safety (DHSSPS) lay with the Northern Ireland Executive and Northern Ireland Assembly.
Since suspension of these institutions in October 2002, responsibility for the HPSS has passed to the Northern Ireland Office.
There are four Health and Social Services Boards, responsible for assessing the needs of their respective populations and commissioning services.
The 19 HSS Trusts are the providers of health and social services as commissioned by the four HSS Boards.
The 15 Local Health and Social Care Groups are responsible for reflecting the local dimension in the planning and delivery of primary care.
There are four Health and Social Services Councils in Northern Ireland – one in each health board area. They are known as the Western, Southern, Eastern and Northern Health and Social Services Councils. Councils are independent organisations which represent the views and opinions of the general public in all areas of health and social services.
The Western Health and Social Services Council (WHSSC) is part of the HPSS family and one of four Health and Social Services Councils (HSSCs) in Northern Ireland. The WHSSC covers the 5 District and Borough Council areas of City of Derry, Limavady, Strabane, Omagh, and Fermanagh.
A map detailing the geographical area covered by the WHSSC can be found on our Website:
Main activities of the Council:
- Provide information and advice on health and
social care issues
- Offer advice, information and help to people who want to complain about a
service
- Monitor the quality of local services
- Work with local groups to help them give their opinions on health and social
services
- Act for the public to improve the range, type and quality of services
- Carry out independent surveys to find out what the public thinks about services
- Regularly visit health and social services facilities
HSSCs were established by legislation in 1991 and are funded directly by the Department of Health and Social Services and Public Safety. They are responsible to the Director of Planning and Performance Management, Department of Health and Social Services and Public Safety, Room D4.17, Castle Buildings, Stormont, Belfast, BT4 3SJ – Telephone: 028 90522193.
Each year each Council produces an Annual Business Programme which is agreed with their respective Board.
Published documents available to members of the public on request:
HPSS Structure - Organisational chart Shows
the Council’s position within the HPSS
Website/Hard copy available from 2003 Frequency of Update - As required
Other useful links/references:
The Operation of Health and Social Services
Councils (Circular CIRC.OCE 1/94) - Public Appointments Unit, Castle Buildings,
Stormont, BELFAST, BT4 3SQ.
Telephone: 028 9052 3250
Text phone: 028 9052 8343
Fax: 028 9052 3206
E mail: public.appointments@dhsspsni.gov.uk
Codes of Conduct for Health and Social Services
Members (December 1996) - (Regulations set by the DHSSPS regarding the remit
of Health and Social Services Council Members): Public Appointments Unit, Castle
Buildings, Stormont, BELFAST, BT4 3SQ.
Telephone: 028 9052 3250
Text phone: 028 9052 8343
Fax: 028 9052 3206
E mail: public.appointments@dhsspsni.gov.uk
The Structure of HPSS provision in Northern
Ireland (Briefing – Issue no. 85) -DSI NE, Enterprise House, Rolling Mill
Road, Jarrow, South Tyneside, NE32 3DP.
Telephone: 087 0444 5841
Fax: 087 0444 5842
E-mail: publications@nhsconfed.org
Website: www.nhsconfed.org/publications
DHSSPS Website: www.dhsspsni.gov.uk
Central Services Agency (CSA) Website: www.centralservicesagency.com
DEFINITION: Details of the organisation,
organisational
structures and key personnel.
Published documents available to members of the public on request:
Council
Members - List of Council Members names - Website/Hard copy - 1991 - Updated
as required
Register of Members Declared Interests -
List of Council Members and their declared interests - Website/Hard copy - 1996
- updated annually
Organisational Chart - Details structure of WHSSC and job titles - Hard copy
- 2003 - Updated as required
Standing Orders - Guidance on how the Council operates - Website/Hard copy -
2004 - Updated as required
Register of Gifts and Hospitality - List of donations/gifts made to staff/ members
- Hard copy - 2003 - Updated as required
Information leaflet - Outlines the role of the Council - Hard copy (large print)/
tape - 2001 -
Your Guide To Health and Social Services Councils
leaflet (number 10) - Outlines the role of the Council - Website/Hard copy
(large print)/tape - 2001 - Updated as required
Annual Review - Overview of the year’s activities - Hard copy - 1992 -
updated annually
Other useful references/links:
Codes of Conduct for Health and Social Services
Council Members (December 1996), (Regulations set by the DHSSPS regarding the
remit of Health and Social Services Council Members) - Public Appointments Unit,
Castle Buildings, Stormont, BELFAST, BT4 3SQ.
Telephone: 028 9052 3250
Text phone: 028 9052 8343
Fax: 028 9052 3206,
E-mail: public.appointments@dhsspsni.gov.uk
Website: www.dhsspsni.gov.uk
Website for map identifying geographical area covered by the WHSSC www.whssc.org
The Operation of Health and Social Services
Councils (DHSS Circular CIRC.OCE 1/94) - Public Appointments Unit, Castle Buildings,
Stormont, BELFAST, BT4 3SQ.
Telephone: 028 9052 3250
Text phone: 028 9052 8343
Fax: 028 9052 3206
E mail: public.appointments@dhsspsni.gov.uk.
CLASS 3: Financial and Funding
DEFINITION: Funding details, charging policies and financial accounts
Published documents available to members of the public on request:
Annual Review - Statement of income and expenditure - Hard copy - 1992 - Updated annually
Business Programme Statement of income Website/Hard copy 1991- updated annually
Other useful links/references:
WHSSC, as a statutory body within the NIHPSS purchases its supplies in accordance with Departmental guidelines as set out in Contract Procedure – Supplies, issued under Circular HSS (PPM) 12/2002, and any relevant legislation and Departmental guidance which may be issued and revised from time to time.
The operational purchasing on behalf of the WHSSC is carried out by the Central Services Agency Regional Supplies Service.
Policies on procurement – Regional Supplies Service, Westcare
Business Services, PO Box 71, Supplies Centre, Gransha Park, Londonderry, BT47
1GS.
Telephone: 028 7186 0616
Standing Financial Instructions - Finance Department, WHSSB, 15 Gransha Park, Clooney Road, Londonderry. Telephone: 028 7186 0086
Central Services Agency (CSA) Website: www.centralservicesagency.com
Regional Supplies Services Website: www.rss.centralservicesagency.com
CLASS 4: CORPORATE INFORMATION
DEFINITION: Reports, policies, minutes of Board and Board Sub-committee meetings and planning documents
Published documents available to members of the public on request:
Annual Review - Overview of the year’s
activities - Hard copy - 1992 - updated annually
Business Programme - Work plan for the forthcoming year - Hard copy - 1991 updated
annually
Council Agenda - List of items to be discussed at meeting - Hard copy - 1991
- Monthly (except July and August)
Approved Minutes of Council Meeting -
Details of discussion that took place at meeting - Website/Hard copy - 1991
- Monthly (except July and August)
Executive Committee Agenda - Executive Committee is made up of Chairmen and
Chief Officers of the four Councils - Hard copy - 2003 - As required
Approved Executive Committee Minutes - Details of discussion that took place
at meeting - Hard copy - 2003 - As required
Equality Scheme - Outlines commitment to comply with Section 75 of the Northern
Ireland Act 1998 - Hard copy - 2001 - As required
New Targeting Social Need Action Plan - Details commitment to New Targeting
Social Need - Hard copy - 2001 - As required
Annual Progress Report for the Equality Commission - Report on compliance with
Equality Scheme - Hard copy - 2001 - updated annually.
Other useful references/links:
Equality Commission, Equality House, 7-9 Shaftsbury
Square, BELFAST,
BT2 7DP.
Telephone: 028 9050 0600
Fax: 028 90331544
Text phone: 028 9032 0861
E-mail address: information@equalityni.org
Website: www.equalityni.org
Class 5. AIMS, TARGETS AND ACHIEVEMENTS
Definition: Financial targets, aims and objectives and key performance indicators.
Published documents available to members of the public on request:
Complaints Protocol - Outlines the role of the
Council in the HPSS complaints procedure - Hard copy - 2001 -As required
Research Code of Conduct - Guidelines on performing research projects - Hard
copy - 1998 - Will be updated April 2004
Annual Review - Overview of the year’s activities (including expenditure)
- Hard copy - 1992 - Annually
Business Programme - Work plan for the forthcoming year - Hard copy - 1991 -
Annually
Equality Scheme - Outlines commitment to comply with Section 75 of the Northern
Ireland Act 1998 - Hard copy - 2001 - As Required
Annual Progress Report for the Equality Commission - Report on compliance with
Equality Scheme - Hard copy - 2002 - Annually
Other useful links/references:
Listening…Acting …Improving, Guidance
on handling HPSS Complaints (1996 & 2000) - Planning & Performance Management
Directorate, Room D14, Castle Buildings, Stormont, BELFAST, BT4 3SF.
Telephone: 028 9052 8321
Equality Commission, Equality House, 7-9 Shaftsbury
Square, BELFAST,
BT2 7DP.
Telephone: 028 9050 0600
Fax: 028 9033 1544
Text phone: 028 9032 0861
E-mail address: information@equalityni.org
Website: www.equalityni.org
DEFINITION: The range of services that we provide for the HPSS and how we deliver these.
Published documents available to members of the public on request:
Information
Leaflet - Outlines the role of the Council - Hard copy (large print)/tape
- 2001 - As required
Posters - Contact details for the Council - Hard
copy - 2001 - As required
Business Programme - Work plan for the forthcoming
year - Hard copy - 1991 - Annually
Annual Review - Overview of the year’s activities
- Hard copy - 1992 - Annually
WHSSC Complaint
Leaflet - Details how to complain about the Council - Website/Hard
copy (large print) - 1991 - As required
Your Guide to Leaflets (Numbers 1-7, 9 & 10)
Details patients’/service users rights
to health and social care:
1 Care in the Community
2 Dental Services
3 GP Services
4 Hospital Services
5 Optical Services
6 Pharmacy Services
7 Seeing your Medical Records
8 Helping you Make a Complaint
9Health and Social Services Councils
Class 7: REPORTS AND INDEPENDENT ENQUIRIES
DEFINITION: Independent inspections and findings regarding the organisation.
Published documents available to members of the public on request:
Annual Progress Report for the Equality Commission - Report on the compliance with Equality Scheme - Hard copy - 2002 - Annually
Other useful links/references:
Feedback report - Equality Commission, Equality
House, 7-9 Shaftsbury Square,
BELFAST, BT2 7DP.
Telephone: 028 90500600
Fax: 028 90331544
Textphone: 028 9032 0861
E-mail: information@equalityni.org
Internal Audit Reports (from WHSSB) - Finance
Department, WHSSB,
15 Gransha Park, Clooney Road, Londonderry, BT47 6FN.
Telephone 028 7186 0086
Planning & Performance Management Directorate,
DHSSPS, Room D14, Castle Buildings, Stormont, BELFAST, BT4 3SF.
Telephone: 028 90522193
Website: www.dhsspsni.gov.uk
Information Commissioner’s Office, Regus
House, 33 Clarendon Dock,
Laganside, BELFAST, BT3 1BG.
Telephone: 028 9051 1270
Fax 028 9051 1201
Website: www.informationcommissioner.gov.uk
Please refer to part 3 of the Scheme (page 33) for a full list of bodies that monitor and inspect us.
Class 8: POLICIES
AND PROCEDURES
DEFINITION: General policies and procedures in use within the organisation.
Published documents available to members of the public on request:
Equality Scheme - Outlines commitment to comply
with Section 75 of the Northern Ireland Act 1998. - Hard copy - 2001 - As required
Complaints Protocol - Outlines the role of the Council within the HPSS complaints
procedure - Hard copy - 2001 - As required
Research Code of Conduct - Guidance on performing research projects -Hard copy
- 1998 - Will be updated April 2004
Standing Orders - Guidance on how the Council operates - Hard copy - 2002 -
As required
Other useful references/links:
Listening…Acting …Improving,
Guidance on Handling HPSS Complaints (1996 & 2000) - Planning & Performance
Management Directorate, Room D14 Castle Buildings, Stormont, BELFAST, BT4 3SF.
Telephone: 028 9052 8321
Codes of Conduct for Health and
Social Services Council Members (December 1996), (Regulations set by the DHSSPS
regarding the remit of Health and Social Services Council Members) - Public
Appointments Unit, Castle Buildings, Stormont, BELFAST, BT4 3SQ.
Telephone: 028 9052 3250
Text phone: 028 9052 8343
Fax: 028 9052 3206
E mail: public.appointments@dhsspsni.gov.uk
Website: www.dhsspsni.gov.uk
Policies on Procurement – Regional Supplies Service, Westcare Business Services, PO Box 71, Supplies Centre, Gransha Park, Londonderry, BT47 1GS. Telephone: 028 7186 0616.
Standing Financial Instructions - Finance Department, WHSSB, 15 Gransha Park Clooney Road, Londonderry, BT47 6FN. Telephone 028 7186 0086.
Human Resources
Policies operated through the Human Resources Department:
Examples of Western Health and Social Services Board policies operated at the
Council:-
Individual performance review and performance related pay
Performance review system
Premature retirement guidelines
Recruitment – guidance, policy, procedure & practice (DRAFT)
Special leave (other than carer, adoption, paternity and for trade union duties)
Special leave (to balance work with domestic responsibilities)
Removal expenses
Protection of pay and conditions of service
Procedure for dealing with applicants/candidates who have a disability in the
recruitment process (DRAFT)
Control of absence policy
Disciplinary procedures – general and medical & dental
Grievance procedures – general and medical & dental
Redundancy & redeployment procedure
Restructuring/re organisations: personnel principles
Discretionary points scheme – medical staff
Equal opportunities policy
Job share scheme & introduction to job sharing
Career break scheme and career break scheme – an employee’s guide
Policy on harassment & bullying
Procedure for dealing with complaints of harassment and bullying
Briefing note for conciliation teams within the harassment policy
Policy on the management of violence towards staff
Doctors/Dentists/Hospital appointments
Flexible working regulations/Fixed term work regulations
Display screen equipment policy
Workplace alcohol/drug policy (DRAFT)
Flexible working hours scheme (DRAFT)
Guidance for dealing with staff who may acquire or declare a disability during
employment (DRAFT)
Policy on training and development
Policy on governing support to staff for post entry training (DRAFT)
Data Protection Act 1998
Terms and conditions handbooks (according to occupational group)
Departmental Induction
Class 9: PUBLIC INVOLVEMENT AND CONSULTATION
DEFINITION: Details of consultation procedures, decision-making processes, timescales and responses. Consultations in progress and how you can become involved.
Published documents available to members of the public on request:
Notice
of meeting - Details of next Council Meeting - Website/Hard copy - 2003
- Monthly
Agenda for Council Meeting - List of items to be discussed at meeting - Hard
copy - 1991 - Monthly (except July and August)
Annual Review - Overview of the year’s activities - Hard copy - 1992 -
Annually
Your Guide to Health and Social Services Council leaflet
(number 10) - Descriptive leaflet on the role of the Council - Website/Hard
copy (large print)/tape - 2001 - As required
WHSSC Complaint Leaflet - Details how to
complain about the Council - Website/Hard copy (large print) - 1991 - As required
Research Projects:
(Titles stated below in bold)
Children as Complainants - Study of complainants views in using
the Children Order 1995 complaints procedure - Website/Hard copy - 2003
Prosthetics Service Survey - Assessing prosthetics service
- Website/Hard copy - 2001
Other useful links/references:
For application forms to become
a member - Public Appointments Unit, Castle Buildings, Stormont, BELFAST, BT4
3SQ.
Telephone: 028 9052 3250
Text phone: 028 9052 8343
Fax: 028 905 23206
E-mail: public.appointments@dhsspsni.gov.uk
Class 4 – Corporate Information (Members of the public welcome at Council meetings)
DHSSPS Website: www.dhsspsni.gov.uk (Formal consultation on HPSS changes/closures etc)
Class 10: COMMUNICATIONS WITH THE PUBLIC/REGULAR PUBLICATIONS AND INFORMATION FOR THE PUBLIC
DEFINITION: Guidance and information leaflets, press releases.
Published documents available to members of the public on request:
Press releases - Description of
an event or activity - Hard copy - 1991 - As required
Information Leaflet - Outlines the role of the Council - Hard copy (large print)/tape
- 2001 - As required
WHSSC Posters - Contact details of the Council - Hard copy - 2001 - As required
Notice of meeting - Details of next Council
meeting - Website, Hard copy - 2003 - Monthly
Telephone Directory Advert - Details how to contact the Council - Hard copy
- 2003 - As required
Yellow Pages Advert - Details how to contact the Council - Hard copy - 2003
- As required
WHSSC Complaint Leaflet - Details how to complain about the Council’s
services - Hard copy (large print) - 1991 - As required
Your Guide to Leaflets (Numbers 1-7, 9 & 10) -
Details patients’/service
users rights to health and social care:
1 Care in the Community
2 Dental Services
3 GP Services
4 Hospital Services
5 Optical Services
6 Pharmacy Services
7 Seeing your Medical Records
8 Helping you Make a Complaint
9Health and Social Services Councils
- Website, Hard
copy (large print)/tape. Available in other languages - Irish, Chinese and Urdu.
(except leaflet number 10) - 2001 - As required
Approved minutes of Council Meetings
- Details of discussion that took place at meeting - Website/Hard copy - 1991
- Monthly (except July and August)
Council Agenda - List of items to be discussed at meeting - Hard copy - 1991
- Monthly (except July and August)
Annual Review - Overview of the year’s activities - Hard copy - 1992 -
Annually
DEFINITION: Policies, procedures and contacts for complaints.
Published documents available to members of the public on request:
WHSSC
Complaint Leaflet - Information leaflet on how to complain about
the Council - Website/Hard copy (large print) - 1991 - As required
Annual Review - Overview of the year’s activities (includes number of
complaints received against the Council) - Hard copy - 2003 - Annually
HSSC guidelines - Information on how to handle complaints about the Council
- Hard copy - 2001 - As required
Annual Progress Report for the Equality Commission - Report on compliance with
Equality Scheme (includes number of complaints received against the Council)
- Hard copy - 2002 - Annually
Other useful links/references:
Listening…Acting …Improving, Guidance
on handling HPSS Complaints (1996 & 2000) - Planning & Performance Management
Directorate, Room D14, Castle Buildings, Stormont, BELFAST, BT4 3SF.
Telephone 028 9052 8321
Director of Planning & Performance Management,
DHSSPS, Room D4.17, Castle Buildings, Stormont, BELFAST, BT4 3SF.
Telephone 028 90522193.
Website: www.dhsspsni.gov.uk
Ombudsman, Freepost, BELFAST BT1 6BR
Telephone Number: 0800343424 (Free phone)
E-mail: ombudsman@ni.ombudsman.org.uk
Website: www.ni.ombudsman.org.uk
Equality Commission, Equality House, 7-9 Shaftsbury
Square, BELFAST, BT2 7DP
Telephone 028 90500600
Fax: 028 9033 1544
Text phone: 028 9032 0861
E-mail address: information@equalityni.org
Website: www.equalityni.org
Information Commissioner’s Office, Regus
House, 33 Clarendon Dock,
Laganside, BELFAST, BT3 1BG.
Telephone 028 9051 1270
Fax 028 905 11201
Website: www.informationcommissioner.gov.uk
DEFINITION: Employment policies and procedures.
Published documents available to members of the public on request:
Organisational structure - Details structure with job titles - Hard copy - 2003 - As required
Other useful links/references:
Agenda for Change (Contains details of a new
pay system and other terms and conditions of employment) - Department of Health,
Social Services and Public Safety, Castle Buildings, Stormont, BELFAST, BT4
3SQ.
Telephone 028 9052 0670
Text phone: 028 9052 7688
Website address: www.doh.gov/agenda
for change
DHSSPS Human Resources Strategy - Human Resources
Directorate, Pay and Employment Unit, Room D1, Castle Buildings, Stormont, BELFAST,
BT4 3SQ.
Telephone: 028 9052 2815
Website: www.dhsspsni.gov.uk
Human Resources Policies operated through the
Human Resources Department:
Examples of Western Health and Social Services Board policies operated at the
Council:-
Individual performance review and performance related pay
Performance review system
Premature retirement guidelines
Recruitment – guidance, policy, procedure & practice (DRAFT)
Special leave (other than carer, adoption, paternity and for trade union duties)
Special leave (to balance work with domestic responsibilities)
Removal expenses
Protection of pay and conditions of service
Procedure for dealing with applicants/candidates who have a disability in the
recruitment process (DRAFT)
Control of absence policy
Disciplinary procedures – general and medical & dental
Grievance procedures – general and medical & dental
Redundancy & redeployment procedure
Restructuring/re organisations: personnel principles
Discretionary points scheme – medical staff
Equal opportunities policy
Job share scheme & introduction to job sharing
Career break scheme and career break scheme – an employee’s guide
Policy on harassment & bullying
Procedure for dealing with complaints of harassment and bullying
Briefing note for conciliation teams within the harassment policy
Policy on the management of violence towards staff
Doctors/Dentists/Hospital appointments
Flexible working regulations/Fixed term work regulations
Display screen equipment policy
Workplace alcohol/drug policy (DRAFT)
Flexible working hours scheme (DRAFT)
Guidance for dealing with staff who may acquire or declare a disability during
employment (DRAFT)
Homefirst training services directory for training opportunities
Policy on training and development
Policy on governing support to staff for post entry training (DRAFT)
Data Protection Act 1998
Terms and conditions handbooks (according to occupational group)
Departmental Induction
Class 13: ENVIRONMENTAL INFORMATION
DEFINITION: Our estate and land holdings, and
the uses they currently enjoy. Information required to be placed in the
public domain as a result of the Environmental Information Regulations, any
Environmental Enforcement action and associated information (see also Introduction
to Publication Scheme).
Premises are situated in the grounds of the Tyrone and Fermanagh Hospital, Omagh, Co Tyrone providing easy access to anyone visiting the town. The premises are rented from Sperrin Lakeland Trust.
Published documents available to members of the public on request:
Location Map - Information Leaflet Map indicating location of the WHSSC office - Website, Hard copy (large print) - 2001 - As required
Class 14: THIS PUBLICATION SCHEME
DEFINITION: Information management policies and a referral point for all enquiries regarding information anagement generally in the Western Health and Social Services Council. We will also publish any changes or additions to publications already available under this Publication Scheme.
14.1 CHARGES FOR INFORMATION
Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available. We will let you know the cost and charges that will have to be paid in advance. Charges are as follows:
- Via the Council’s Website – Free
of charge, although any charges for Internet Service provider and personal printing
costs would have to be met by the individual.
- A single printout is available free of charge by personal application to the
Western Health and Social Services Council.
- Requests for multiple printouts may attract a charge for the retrieval, photocopying,
postage etc. (10p per side of A4).
- Leaflets, archived documents and booklets - single copies are free of charge.
- In some cases tape or other mediums, may be charged for.
- E-mail-will be free of charge.
The charges will be reviewed regularly.
14.2 HOW TO OBTAIN INFORMATION
If you wish to request information shown in this publication scheme you should write directly to:
Office Manager
WHSSC
Hilltop
Tyrone and Fermanagh Hospital
OMAGH Co Tyrone BT79 0NS
Your request for information should include:
- Details of the information you are requesting;
and
- The way in which you would prefer the information to be sent to you (for example
a printed copy or by e mail).
- Your full name and postal address including postcode;
Other methods of contact include:
Telephone: 028 8225 2555
Textphone: 028 8224 8389
Fax number: 028 8225 2544
E-mail address: info@whssc.n-i.nhs.uk
Also see point 1.2 Feedback, Comments and Complaints
Requests for information, whether made in person or in writing, will be answered promptly. An acknowledgement will be sent within 2 working days and where possible, the information should be followed within 20 working days of receipt of your request. We will provide you with an explanation should we be unable to meet such timescales.
14.3 COPYRIGHT
The material available through this Publication Scheme is subject to the Western Health and Social Services Council’s copyright unless otherwise indicated. Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner. Where any of the copyright items in this Scheme are being re-published or copied to others, you must identify the source of the material and acknowledge the copyright status. Permission to reproduce material does not extend to any material accessed through the Publication Scheme that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright holders concerned. For HMSO Guidance Notes on a range of copyright issues, see the HMSO web site: www.hmso.gov.uk/guides.htm
Or contact:
HMSO Licensing Division,
St Clements House,
2-16 Colegate,
Norwich,
NR31BQ,
Tel: 016 0362 1000,
Fax: 016 0372 3000,
Email: HMSO Licensing
14.4 REVIEWING SCHEME
The scheme will be reviewed on an annual basis.
14.5 DISPOSAL AND RETENTION
Currently working on disposal and retention of records policy.
Part 3: Inspection and Monitoring Bodies and Useful Resources
3.1 The bodies involved in the monitoring and/or inspection of the HPSS.
Information Commissioner’s Office
Regus House
33 Clarendon Dock
Laganside
BELFAST
BT3 1BG
Telephone 028 9051 1270
Fax 028 9051 1201
Website: www.informationcommissioner.gov.uk
Monitors compliance with the Data Protection Act 1998 and the Freedom of Information Act 2000.
Equality Commission
Equality House
7-9 Shaftsbury Square
BELFAST
BT2 7DP
Telephone 028 9050 0600
Fax: 028 9033 1544
Text phone: 028 9032 0861
E-mail address: information@equalityni.org
Website: www.equalityni.org
Monitors the WHSSC’s compliance with equality legislation within Section 75 of the Northern Ireland Act 1998.
Director of Planning and Performance
Management
Department of Health and Personal Social Services and Public Safety
Castle Buildings
Stormont,
BELFAST, BT4 3SQ.
Telephone: 028 9052 2193
Website: www.dhsspsni.gov.uk
Complaints about services provided by HSSCs: If a complainant remains dissatisfied with the outcome of the initial investigation carried out by the Council they can request an independent review from above body.
Freedom of Information/Data
Protection Unit
Department of Health and Personal Social Services and Public Safety
Annex 4
Castle Buildings
BELFAST
BT4 3SQ
Telephone: 028 9052 3404
For queries relating to Freedom of Information/Data Protection.
The Ombudsman
Freepost
BELFAST
BT1 6BR
Telephone Number: 0800 343 424 (Free phone)
E-mail address:ombudsman@ni.ombudsman.org.uk
Website: www.ni-ombudsman.org.uk
The Ombudsman can consider complaints from people who claim to have suffered injustice because of maladministration. You should first put your complaint to the organisation concerned using their internal complaints procedure.
This alphabetical index will help you find the document you are looking for by referring you to the relevant class of information. When you go to the relevant class of information you will find details on what format the document is available.
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Western Health and Social Services
Board,
15 Gransha Park
Clooney Road
LONDONDERRY BT47 6FN
Telephone number: 028 7186 0086
Website: www.whssb.org
Other Councils:
Eastern Health and Social Services
Council
Lesley House
25-27 Wellington Place
BELFAST
BT1 6GQ
Telephone 028 9032 1230
Fax: 028 9032 1750
Minicom: 028 9032 1285
E-mail address: ecouncil@ehssc.n-i.nhs.uk.
Website: www.ehssc.org
Southern Health and Social Services
Council
Quaker Buildings
High Street
LURGAN
BT66 8BB
Telephone: 028 3834 9900
Fax: 028 3834 9858
Minicom: 028 3834 6488
E-mail Address: reception@shssc.n-i.nhs.uk
Website: www.shsscouncil.net
Northern Health and Social Services
Council
8 Broadway Avenue
BALLYMENA
Co Antrim BT43 7AA
Telephone: 028 2565 5777
Fax: 028 2565 5112
E-mail address: info@nhssc.n-i.nhs.uk
Website: www.nhssc.org
Department of Constitutional
Affairs
Selborne House
54-60 Victoria Street
London SW1E 6QW, United Kingdom
Telephone: +44-(0)20-7210 8500
Lord Chancellor’s Department Website: www.lcd.gov.uk
Department for Constitutional Affairs Website: general.queries@lcd.gsi.gov.uk
Court Service Website: cust.ser.cs@gtnet.gov
Public Records Office
66 Balmoral Avenue
Belfast
BT9 6NY
Telephone: 028 9025 1318
Northern Ireland Website: www.proni.gov.uk
United Kingdom Website: www.pro.gov.uk
This is the NHS Freedom of Information Website: www.foi.nhs.uk
|
Code of Practice on Openness in the HPSS (1996) – www.ehssb.n-i.nhs.uk-Code of Practice on Openness |
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Northern Ireland Act 1998 www.legislation.hmso.gov.uk/acts/acts1998/19980047.htm |
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FOI Act 2000 - www.legislation.hmso.gov.uk/acts/acts2000/2000036.htm |
|
FOI Act 2000 Explanatory Notes - www.legislation.hmso.gov.uk.acts/en/2000en36.htm |
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Code of Practice under Section 45 FOI Act 2000 - www.lcd.gov.uk |
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Code of Practice under Section 46 FOI Act 2000 – www.lcd.gov.uk |
Western Health and Social Services Council
‘Hilltop’
Tyrone and Fermanagh Hospital
Omagh
Co Tyrone
BT79 0NS
Freephone: 0800 917 0222
Tel: 028 8225 2555
Fax: 028 8225 2544
Minicom: 028 8224 8389
Email: info@whssc.n-i.nhs.uk
Website: www.whssc.org
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