Text Only Version of WHSSC Website - Who To Complain To

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Who To Complain To

All Trusts and Family Health Service Practitioners (GPs, dentists, pharmacists and opticians) have a member of staff who deals with complaints.

You can find out who this is from Trust or practice leaflets, or by asking a member of staff.

Western Health & Social Care Trust:

Hospital services - Contact Trust HQ or for hospital specific enquiries contact:

Altnagelvin Area Hospital
Patient’s Advocate
Altnagelvin Area Hospital
Glenshane Road
Londonderry
BT47 6SB

Tyrone County and Erne Hospitals
Patient and Client Advocate
Main Building
T&F Hospital
Omagh
BT79 0NS

Community and mental health services
– Contact Trust HQ or, for area specific enquiries, contact:

Derry, Limavady and Strabane District Council Areas:
Madonna McGinley
Riverview House
Abercorn Road
Londonderry
BT48 6SB

Omagh and Fermanagh District Council Areas:
Patient and Client Advocate
Main Building
Tyrone and Fermanagh Hospital
Omagh
BT79 0NS

Western Health and Social Services Council
‘Hilltop’
Tyrone and Fermanagh Hospital
Omagh
Co Tyrone
BT79 0NS
Freephone: 0800 917 0222
Tel: 028 8225 2555
Fax: 028 8225 2544
Minicom: 028 8224 8389
Email: info@whssc.n-i.nhs.uk
Website: www.whssc.org

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