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Making A Complaint

Making a complaint may seem a daunting task for some people, and that is why we are here to help. Click on the links below for useful pages.

Making a complaint

Who to complain to

How to complain

Sample complaint letter

Sample consent form

 

Website: www.whssc.org
E-mail:info@whssc.n-i.nhs.uk
Meet the whssc staff - we are here to help you. Contact us if you need assistance in making a complaint.
Freephone 0800 917 0222

SAMPLE CONSENT FORM

Full name of patient
_______________________________________

 

Address:
_______________________________________
 
_______________________________________
 
_______________________________________

 

Date of birth:
_______________________________________

 

Connection to person making the complaint:
_______________________________________

 

I hereby authorise:
_______________________________________

 

Address of person:
_______________________________________
 
_______________________________________
 
_______________________________________

 

to act on my behalf and to receive any and all such information as may be relevant to my complaint.

 

I understand that any information given about myself is limited to that which is relevant to the investigation of the complaint, and only disclosed to those people who have a need to know it in order to investigate the complaint.

 

Signature of patient:
_______________________________________

 

Date:
_______________________________________

 

 

 

Western Health and Social Services Council ‘Hilltop’, Tyrone and Fermanagh Hospital, Omagh, Co Tyrone, BT79 0NS
Freephone: 0800 917 0222 Tel: 028 8225 2555 Fax: 028 8225 2544 Minicom: 028 8224 8389

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